We make IT work for you — and AI work with you.
Your network runs your business. We make sure it never stops.
Black Metal IT monitors and manages your entire network — servers, workstations, firewalls, switches, Wi-Fi and printers — so problems get caught and resolved before they become outages.
Monterey Park, CA · Managed IT from $349/mo · Response times in writing
Cost of a single hour of downtime for the average small business
Monitoring on every device — servers, endpoints, firewalls, Wi-Fi
Critical response on Premium — same business day on Managed. No ticket queue.
Vendor who owns the fix. No finger-pointing when something breaks.
Most outages are preventable
They happen because no one was watching. Every hour of downtime costs the average small business $8,000 to $25,000 in lost revenue, productivity and recovery. Unmanaged networks fail the same four ways.
Surprise failures
Hardware and services fail without warning and halt operations, because nobody was watching the warning signs.
Security gaps
Unpatched systems leave your data exposed to ransomware and breaches — the gaps attackers look for first.
Outdated equipment
Firmware with known, published vulnerabilities keeps running long after a fix was available.
Finger-pointing
Your ISP blames your firewall vendor, who blames your software vendor. Nobody owns the outage.
And a fifth, newer one: your staff are already pasting company data into free AI tools, and the consumer versions won't sign a confidentiality agreement. If you handle medical records or client files, that's a disclosure. How we handle that →
What we do
We manage the whole network, not just the parts that broke
Servers, workstations, firewalls, switches, Wi-Fi and printers — monitored, patched and documented as one system.
24/7 network monitoring
Every device on your network is watched around the clock. If something goes down, we know before you do.
Endpoint management
Your computers and servers stay updated, patched and secure — automatically, without disrupting your day.
Response times in writing
Thirty minutes on Premium, same business day on Managed, next business day on Self-Service. Published per plan, so you know what you bought.
Security & patch management
OS updates, firmware patches and antivirus management handled for you — closing the gaps attackers exploit.
Asset & license tracking
A complete inventory of your hardware and software, so nothing expires, goes missing or falls out of compliance.
Live status dashboard
A real-time status page for your business — see the health of every system at a glance, anytime.
Why Black Metal IT
Do more with the same people. Not the same work with fewer.
We're a managed IT provider that also builds AI into the business we manage — same team, same infrastructure, same accountability. Most providers stop at keeping the lights on.
Cutting headcount is a one-time discount. Multiplying what the team you already have can produce is growth. Cost cutting has a floor. Growth doesn't have a ceiling.
That's the whole difference between treating AI as a way to spend less and treating it as a way to produce more. We build tools trained on your business — quoting, scheduling, email triage, reporting — so repetitive work stops eating your staff's day and their hours go into the work that earns.
So the question isn't how many people you could replace. It's what you want each person to be capable of. Pick that multiple — we'll build toward it.
- AI agents trained on your business — quoting, scheduling, email triage, reporting
- Measured by what your team gets done, not by how many licences we sold you
- Runs on infrastructure we already manage and secure for you
- Deployed and supported by the same team that answers your help desk
- No new vendor, no new contract, no new attack surface to audit
Your staff are probably already pasting company data into free AI tools — and consumer tiers won't sign a BAA or a confidentiality agreement. If you handle medical records, client files or anything privileged, that's a disclosure, not a productivity tip. We deploy AI that's covered by the right agreements, and keep the rest off your network. Which tools can actually be covered →
Every managed client gets a live status page showing exactly this, for their own systems.
Who we work with
Law firms, clinics, contractors, wholesalers and property managers
Regulated and time-critical businesses, where an hour of downtime costs real money and a missing record is a real problem.
Past engagements
Pricing
Managed IT from $349/mo
Every plan includes the same professional-grade tools. What changes is how much of the work we take off your plate. Final pricing depends on your device count — we'll quote it after the assessment.
Judge it on output, not on the invoice. Every hour your team doesn't lose to a broken machine — or to work an AI agent can do instead — comes back as work that earns. That's the return we're aiming at, not a smaller IT bill.
| What's included | Self-Service You have internal staff. We watch the network. | ManagedMost chosen We run it. You get an owner and a quarterly review. | Premium Priority response and ongoing security assessments. |
|---|---|---|---|
| 24/7 monitoring & alerts | |||
| Critical response | Next business day | Same business day | 30 minutes |
| Remote support & patching | |||
| Asset & license tracking | |||
| Live status dashboard | |||
| Dedicated account manager | |||
| Quarterly business reviews | |||
| Security assessments |
Not ready for a monthly plan?
We also work hourly. You call when something breaks, we fix it and bill for the time. Nothing is monitored between calls — so you find out about problems the same way you do today.
One-hour minimum · Standard business hours
No hidden fees. No long-term contracts required.
Get started
Ready to stop reacting and start preventing?
Schedule a free 30-minute network assessment. We'll look at what you're running, tell you where the risk is, and quote you honestly — whether or not you hire us.